Registration terms and conditions



Registration fees are 65 euros. They include your French book, your placement test and one month free trial to our online self-study solution. They are valid for one year from the date of your first course.

Registration for a given period is absolute for consecutive weeks.

Any complete non-beginner learner must pass a level test before entering the training.

Registration is nominative and not transferable to another person

The reservation of your course will be effective upon receipt of full payment of the course and registration fees. Upon request, you will receive a certificate of registration necessary for your visa application



Payments by credit card online or on site, bank transfer and cash are accepted. Payments by check are no longer accepted as of January 1, 2019.

Payments by bank transfer (in euros) must be made to the EURL FRANCOPHONIE account:
IBAN : FR76 1027 8361 8300 0119 3370 180
10, rue des renardières – 44100 NANTES

All bank charges are the responsibility of the student.

Any invoice not paid by the payment deadline will give rise to a lump sum compensation for recovery costs of €40 ( Article L 441-3 of the Commercial Code of the law of March 22, 2012).


Modification of reservation, cancellation, postponement

If you need to cancel/modify/postpone your reservation, you must notify the Institut Francophonie by email BEFORE your scheduled arrival date.

Cancellation/modification/postponement 15 days or more, before your arrival: cancellation may entitle you to a credit. However, 100€ will be retained.

Cancellation/modification/postponement less than 15 days before your arrival: cancellation may entitle you to a credit. However, 200€ will be retained.

Cancellation from the Friday before your arrival or after the scheduled date of arrival: no refund or credit will be granted.

Only cancellation in case of visa refusal can give rise to a refund. You must submit your refund request by e-mail BEFORE the scheduled date of your entry into training. The reason for the refusal of a visa must be "admission to your school". Attach to your email the written proof of visa refusal. The sum of 100 euros will nevertheless be retained for administrative and bank costs.

In case of early departure, no refund can be granted for any reason.

The institute reserves the right to cancel/close a course in which the number of students is insufficient (6 people minimum). In this case, the teaching fees will be reimbursed in full.



Institut Francophonie or its employees will not be held responsible for any loss, theft, damage or injury caused during a course. Students must take out, in France or in their home country, insurance covering illness, loss of money, valuables or luggage, theft, interruption of internship for personal or health reasons, and civil liability.



Attendance in class is mandatory. A certificate of attendance and/or level will be issued upon request, except for trainees with an absence rate greater than 10%.

In case of impossibility to attend a course, announce and justify this absence from the previous course, call or send an email to maude.saleiro@francophonie-nantes.fr BEFORE the course.

Individual classes and other hourly rates: any lesson not canceled 24 hours in advance will be charged.

Delay: after 15 minutes of delay, late, it is not possible to integrate the course. The student will be considered absent.

Recovery of missed classes:Missed classes cannot be refunded under any circumstances. They can be recovered in 2 cases:

  • Sick child : under presentation of the medical document (and a note from the host family for Au pairs)
  • Medical or administrative appointment URGENT or fixed at a non-negotiable date, upon presentation of written proof.

The registration period includes consecutive weeks. In case of long-term absence, make two separate entries.

In the event of a breach of these terms and conditions, Institut Francophonie reserves the right to interrupt a student course without financial compensation.

Nous recherchons des familles d'accueil à Nantes et périphérie. Intéressé par un échange culturel et l'accueil d'un jeune adolescent international pendant une semaine ? Contactez-nous !